Benefits and debt advice

Our friendly and approachable advisors can provide advice and guidance on welfare benefits and signpost you for help with debt problems. This includes checking you are claiming all the benefits you are entitled to, help to fill out forms, advice on benefit changes, and how to budget your payments. If you are having difficulty meeting your payments and would like to discuss your rent and / or welfare benefits, contact us on 0300 555 0500 or email: imt at chp dot org dot uk.

Universal credit

Are you of working age and making a new claim for Job Seekers Allowance? You may now be asked to make a claim for Universal Credit (UC). You must contact us if you are invited to claim for UC.  For further information and advice please see the link below. Alternatively, contact the UC helpline on 0345 6000 723, visit the website, or drop in to your local Job Centre Plus.


Foodbanks are a collection and distribution system of basic food items to support people at times of need. Care professionals identify people in need and issue vouchers which can be exchanged for emergency food.

Find out more about Chelmsford Foodbank or see if there’s a collection point in your area Foodbanks [pdf]