People
We’ll provide training for employees to raise awareness and understanding of dementia. This includes our contractors and third-party service providers. We’ll also improve awareness and signposting for customers, their carers, and our employees, so everyone knows where to get help and support. We already have a working group which is made up of volunteers from across the business.
Places
We’ll create safe spaces for our customers living with dementia. This includes our sheltered schemes, communal spaces, our Parkside Community Hub, and head office, Myriad House. We’ll promote how we can adapt existing customers’ homes, and work with them so they can live well and independently as long as possible. We’ll listen to customers living with dementia to understand what would help them when we build new homes.
Procedures
We’ll make sure that our Equality Impact Assessments include customers living with dementia.
Partnerships
We’ll work with local partners to provide inclusive events for customers to live well with dementia and offer volunteering opportunities. We’ll also train customers to become Dementia Friends Ambassadors and act as our community champions.
