Pay online
Pay online
It’s quick and easy to make payments using your secure CHP online account. Simply sign in and follow the ‘Make a payment’ instructions. If you don’t have an account yet, you can register now. All you need is your customer reference number. Once registered, you’ll be able to access a much wider range of services, report and track repairs, and manage your personal details. All at a time that suits you.
Standing order
Standing order
To set up a standing order, you need to contact your bank or building society and give them our bank details. You can find these simply by signing in to your online account and following the ‘Ways to pay’ instructions.
24 hour automated phone
24 hour automated phone
To pay by phone, call 0300 555 0500. Choose the option to be transferred to the Pay360 automated payment line. This has replaced the previous Allpay method. If you’ve paid us in this way before, you many notice some changes. You’ll need your 14-digit customer reference number each time you pay us in this way.
You can find your customer reference number in your welcome pack, on rent letters from us, or in your online account.
Post Office and PayPoint
Post Office and PayPoint
You can pay your rent at any Post Office or PayPoint outlet using your Allpay rent card. Find your nearest PayPoint outlet. Please keep your receipt as proof of payment.
