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    Providing homes, supporting communities

    We’re committed to providing warm, safe, and affordable homes. We offer a wide range of support and housing services to help you and your community thrive.

    Tenants  Leaseholders  Shared owners

     

  • Latest Annual Report

    Take a look at our 2045/2025 Annual Report. It tells you how we’ve performed in maintaining and managing homes, as well as in our work to build new homes and create sustainable communities.

    Read our Annual Report 2024-2025

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    Damp, mould, and condensation

    Watch our video to learn about the causes of damp and mould, what to do if you find them in your home, how to report damp and mould, and tips on managing condensation.

    Watch the video

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    Tenant Satisfaction Measures

    The Regulator of Social Housing introduced Tenant Satisfaction Measures (TSMs) to see how well landlords are providing quality homes and services. Explore our results and find out how they’re driving our improvements and priorities.

    Our results

  • Your Home magazine

    Explore the autumn edition of Your Home magazine - packed with news, service updates, and information to support you in your home.

    Read Your Home

 

Our webchat service is closed until further notice. We apologise for any inconvenience caused.

Support we offer | From help with moving in and claiming benefits, to anti-social behaviour and domestic abuse, see how we support you.

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    Save money on your energy bills

    Sign in to your online account to read our guide to saving energy around the home
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    Benefit advice

    Our friendly experts can help you maximise your income and claim all the benefits you’re entitled to
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    Complaints and compliments

    Give us your feedback, both positive and negative
Keeping you up to date

Customer news

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World Space Week: Make your own spacecraft

4-10 October is World Space Week. Celebrate by making your own space craft with these instructions....

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Free events in October half-term

There are lots of free events taking place in Essex during October half-term– from a Halloween parade to a family science day, there’s something for everyone. Take a look at what’s o...

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Improving how we support you with your payments

We’re launching a new system to make managing rent and service charges easier for everyone and provide extra support for customers facing financial difficulties. Find out more here....

View all news
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