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    Customer Review Panel

    A panel of customers who scrutinise our performance and help us to improve key services
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    Join a feedback group

    Have your say and get involved in important decisions about our services
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    Complaints and compliments

    Give us your feedback, both positive and negative

Share your ideas

Do you have ideas about how we could improve the services we provide you and our other customers? We’d love to hear them.

You can tell us your ideas through our Bright Ideas suggestion scheme. They can be big or small, about your home or your community, or just something you’d like to see from us.

It’s completely up to you what you put forward, but examples might include:

  • how we could improve your home or the communal area where you live;
  • how we could help to bring your local community together;
  • how we could improve the way we communicate with you;
  • something you’d like to see on our website or social media channels.

We’ll consider all suggestions and take forward as many as we can. We’ll also give you an individual response to your suggestion if you provide your contact details.

My Bright Idea